WHERE AND HOW CAN I WITHDRAW CASH

There are 4 ways:
1. At SASSA cash pay-points
 You may only go to a SASSA cash pay-point on the specific day that SASSA allocates to you between 09:00 and 16:00. This allocated day is specified on your monthly receipt.
 At the cash pay-point a CPS payment officer will assist you to insert your SASSA Card into a payment machine.
 You will be requested to place one of your fingers onto a fingerprint scanner to verify your fingerprint.
 Once your fingerprint is verified, you can determine the amount of money you wish to withdraw.
 The payment machine will then dispense your cash and you will receive a receipt stating the amount you withdrew and how much money you still have available on your SASSA Card.
 The withdrawal is free of charge.

2. At participating merchant stores
 You can use your SASSA Card to draw your social grant money at participating merchant stores during operating hours. Contact the CPS Call Centre on 0800 600 160 (toll free from a landline) to find a participating merchant store near you.
 At the cashier, you will be required to verify your fingerprint or to key in your secret PIN.
 Once your fingerprint or PIN has been verified, you can determine the amount you wish to withdraw.
 The cashier or store assistant will then provide you with your money and you will receive a receipt stating the amount you withdrew and how much money you still have available on your SASSA Card.
 The withdrawal is free of charge.
 ATMs within participating stores attract banking fees, just like normal ATMs.
 No participating store may compel you to purchase goods if you only want to draw money.

3. At ATMs
 You can use your SASSA Card to draw your social grant money on any day and at any time that the ATM is operating.
 You will insert your card into the card reader slot and key in your PIN.
 Once your PIN has been verified, you choose the type of bank account (a savings account) and the amount of money you wish to withdraw up to a maximum of R 5,000.
 Your money will be dispensed by the ATM and you will receive a receipt stating the amount you withdrew and how much money you still have available on your SASSA Card.
 The withdrawal is not free of charge – normal bank fees will be charged to your account the following month.

4. At certain non-participating stores
 You can use your SASSA Card to draw your social grant money at certain non-participating merchant stores during operating hours. Contact the CPS Call Centre on 0800 600 160 (toll free from a landline) to find a non-participating merchant store near you.
 A cashier or store assistant will insert your card into a point-ofsale device.
 You will be requested to key in your PIN.
 Once your PIN has been verified, you can determine the amount you wish to withdraw.
 The cashier or store assistant will then provide you with your money and you will receive a receipt stating the amount youwithdrew and how much money you still have available on your SASSA Card.
 The withdrawal is not free of charge – normal transaction fees will be charged to your account the following month.